By using this website, you consent to the processing of your personal data. Your security is important to us; therefore, the personal data you share with us is carefully protected.
Data Controller
We, Sancooler, as the data controller, aim to inform our users through this privacy and personal data protection policy about which personal data is processed within the scope of the website you are visiting, for what purposes, with whom and for what reasons the processed data may be shared, our data processing methods and legal bases, as well as your rights regarding your processed data.
Collected Personal Data
The personal data collected by this website include:
- Address information
- Device information
- Email address
- IP address
- First and last name
- Payment information
- Phone number
- Usage data
- Location information
- Financial data
Services Used
Infrastructure Services
- Cloudflare: Cloudflare is used for site security and performance optimization. It provides DDoS protection, SSL certification, and CDN services.
Analytics and Tracking
- Google Analytics: Google Analytics is used to analyze visitor behavior and website usage. It provides detailed reports on visitor traffic, interactions, and user behavior.
Payment Systems
- Iyzico: Iyzico is used as a payment infrastructure for online payment transactions.
- PayTR: PayTR provides payment infrastructure services.
Marketing Tools
- Mailchimp: Mailchimp is used for email marketing campaigns and communications. It manages email addresses and communication preferences.
- SendGrid: SendGrid is used for email delivery and communication management. It tracks communication preferences and email interactions.
Advertising Services
- Facebook Pixel: Facebook Pixel tracks ad conversions, optimizes target audiences, and measures ad performance.
Social Media
- Sign in with Apple: Used for secure authentication. Your email and basic identity information are collected.
- Sign in with Facebook: Provides fast and secure authentication by collecting your basic profile information.
- Sign in with Google: Used for secure authentication. Your email and basic profile information are collected.
Purposes of Data Processing
Your personal data is processed by this website to provide appropriate services, fulfill legal obligations, improve service quality, ensure communication and security, and share information with legal authorities when necessary. Your personal data will not be used for purposes other than those listed here.
Data Transfer
Personal data collected by this website will not be shared with third parties without your explicit consent, except where legally required. However, it may be shared with our service providers, business partners, and legal authorities when necessary for service provision and compliance with legal obligations.
Use of Cookies
This website uses cookies. Cookies are small-sized rich-text format files that allow certain information about users to be stored on their terminal devices when a web page is visited. Cookies may be stored on your device through your browser during your first visit to a website, and when you revisit the same site with the same device, your browser checks for a cookie registered to that site. If such a record exists, the data within is transmitted to the website you are visiting. This enables the website to detect your previous visit and tailor the content accordingly.
Legal Rights
Your Rights Under the KVKK
According to Article 11 of the Law on the Protection of Personal Data (KVKK) No. 6698, everyone has the right to apply to the data controller and request the following regarding their personal data:
- To learn whether personal data is being processed.
- To request information if personal data has been processed.
- To learn the purpose of processing and whether personal data is used in accordance with its purpose.
- To know the third parties to whom personal data has been transferred domestically or abroad.
- To request the correction of incomplete or inaccurate personal data.
- To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK.
- To request notification of the correction, deletion, or destruction operations to third parties to whom personal data has been transferred.
- To object to any outcome arising against them as a result of the analysis of personal data exclusively through automated systems.
- To demand compensation for damages in case of unlawful processing of personal data.
Your Rights Under the GDPR
Under the GDPR (General Data Protection Regulation of the EU), you have the following rights:
- Right to access your personal data.
- Right to request correction of your personal data.
- Right to request deletion of your personal data (right to be forgotten).
- Right to request restriction of data processing.
- Right to data portability.
- Right to object to the processing of your personal data.
- Rights related to automated decision-making and profiling.
- Right to be informed in the event of a personal data breach.
Contact
To exercise your rights regarding your personal data or to obtain more information about our Privacy Policy, you can contact us at info@sancooler.com.
Consent and Enforcement
Sharing your personal data with our website is entirely your choice. By continuing to use our website, you are deemed to have accepted this Privacy Policy. This policy entered into force on October 19, 2025 and will be updated as necessary.